Q1: Do you provide samples? What's the cost? A: Enjoy complimentary samples for most items (shipping covered by you). Lead time is 3-7 days. Bulk order discounts follow sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. For bulk orders, the MOQ is 50 units; samples have no MOQ.
Q3: How do you handle shipping and delivery? A: We offer express (5-10 days), air (7-15 days), and sea (25-45 days) options to suit your needs.
Q4: Are products tested before shipping? A: Absolutely. Each product undergoes comprehensive pre-shipment inspection, including material tests (rubber hardness, steel strength) and function tests (load/vibration). A detailed QC report is provided.
Q5: Do you offer discounts for large orders? A: Certainly! We provide attractive discounts for bulk purchases—contact customer service for specifics. Exclusive agency agreements are negotiable.
Q6: Can you customize the packing/logo? A: Absolutely! We offer OEM/ODM services designed to meet your specific needs. Enjoy the flexibility of customized packaging with a minimum order quantity (MOQ) of 500 units. For those looking to make a mark, logo engraving is available with an MOQ of 1,000 units. And here's the best part – there are no extra design fees for repeat orders, ensuring a seamless and cost-effective experience.
Q7: How long for mass order production? A: We understand the importance of timely delivery. For stock items, expect your order to be ready in just 7-10 days after payment. If you're opting for a customized touch, the production timeline ranges from 15-25 days. And for those urgent needs, we offer rush order services at a 5% rate, delivering in a swift 5-7 days. Rest assured, your satisfaction is our priority!
Audited Supplier 
){kind=link}