Q1: Do you provide samples? What does it cost? A: We offer complimentary samples for most items, with the only cost being shipping. Lead time is a swift 3-7 days. Plus, enjoy discounts on bulk orders following sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, L/C. Enjoy a low MOQ of 50 units for bulk orders, with no MOQ for sample requests.
Q3: How do you ship orders? Delivery time? A: We offer express delivery (5-10 days), air freight (7-15 days), and sea transport (25-45 days) to suit your schedule and needs.
Q4: Are the products tested before shipping? A: Absolutely! Every product undergoes 100% pre-shipment inspection, including material tests (rubber hardness, steel strength) and functional tests (load/vibration). A thorough QC report is available upon request.
Q5: Any discount for large orders? A: Yes! We offer attractive discounts for large orders. Connect with our customer service team for details. Exclusive agency arrangements are open for discussion.
Q6: Can you customize the packing/logo? A: Absolutely! We offer OEM/ODM services for a seamless personalized experience. Enjoy tailor-made packaging with a minimum order quantity of just 500 units. For those seeking a unique brand impression, our logo engraving service is available for orders of 1,000 units or more. Best of all, there are no additional design fees for repeat orders, making it easier than ever to maintain consistency.
Q7: How long is the production time for mass orders? A: We ensure swift delivery for our valued customers. For items in stock, expect a rapid turnaround of 7-10 days post-payment. If you desire customized options, our efficient production timeline is 15-25 days. For urgent needs, take advantage of our rush order service, which accelerates delivery to just 5-7 days for an additional 5% rate. Experience the perfect blend of speed and quality with our production capabilities.