Q1: Do you provide samples? What does it cost? A: Enjoy complimentary samples for most items (shipping costs apply). Lead time: 3-7 days. Avail bulk order discounts post sample approval for cost-effective solutions.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, L/C. MOQ: 50 units for bulk; samples have no MOQ, ensuring flexibility for all order sizes.
Q3: How do you ship orders? Delivery time? A: We offer express shipping (5-10 days), air (7-15 days), and sea freight (25-45 days) to accommodate your delivery preferences.
Q4: Are the products tested before shipping? A: Absolutely! We conduct 100% pre-shipment inspections, including material tests (rubber hardness, steel strength) and functional tests (load/vibration). A comprehensive QC report is provided.
Q5: Any discount for large orders? A: Certainly! We offer attractive discounts for large quantity orders. Contact our customer service for detailed information. Exclusive agency terms can also be negotiated.
Q6: Can you customize the packing/logo? A: Absolutely! At Anhui Heshun Automobile Parts Co., Ltd., we offer exceptional OEM/ODM services that allow for bespoke packaging with a minimum order quantity of 500 units. For an added personal touch, we also provide logo engraving with a minimum order quantity of 1,000 units. Best of all, there is no additional design fee for repeat orders, ensuring a seamless and cost-effective experience every time.
Q7: How long does mass order production take? A: We pride ourselves on our efficient production processes. For items we have in stock, expect a swift turnaround of just 7-10 days post-payment. For customized orders, our dedicated team ensures delivery within 15-25 days. Need it even faster? Opt for our rush order service, which guarantees your order is ready in just 5-7 days for a nominal rate of 5%, meeting all urgent demands with precision and speed.