Q1: Do you provide samples? What is the cost? A: Enjoy complimentary samples for most items (just cover shipping). Lead time: 3-7 days. Avail bulk order discounts post-sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, L/C. MOQ: 50 units for bulk; no MOQ for samples.
Q3: How do you ship orders? Delivery time? A: Our shipping options include express (5-10 days), air (7-15 days), and sea (25-45 days).
Q4: Are the products tested before shipping? A: Absolutely, a 100% pre-shipment inspection is performed, encompassing material tests (rubber hardness, steel strength) and function tests (load/vibration). A detailed QC report is provided.
Q5: Any discounts for large orders? A: Yes, we offer attractive discounts for bulk orders. Contact our customer service for exclusive details. Negotiations for exclusive agency are welcome.
Q6: Can you customize the packing/logo? A: Absolutely! We offer OEM/ODM services to tailor your needs. Enjoy the flexibility of customized packing for a minimum order quantity of 500 units. For a personal touch, opt for logo engraving with a minimum of 1,000 units. Plus, repeat orders incur no additional design fees, ensuring a seamless and cost-effective branding experience.
Q7: How long for mass order production? A: For stock items, expect swift delivery within 7-10 days post-payment. For customized orders, our production timeline is between 15-25 days. Need it fast? Take advantage of our rush order service with a 5% rate, ensuring delivery in just 5-7 days. Experience efficient and reliable service tailored to meet your deadlines.
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