Q1: Do you provide samples? What does it cost? A: Enjoy gratis samples for most items (shipping cost only). Lead time is 3-7 days. Discounts are available for bulk orders post-sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. MOQ: 50 units for bulk; samples have no MOQ.
Q3: How do you ship orders? Delivery time? A: Shipping options include express (5-10 days), air (7-15 days), and sea (25-45 days).
Q4: Are the products tested before shipping? A: Absolutely! We conduct 100% pre-shipment inspections, including material tests (rubber hardness, steel strength) and function tests (load/vibration). A comprehensive QC report is provided.
Q5: Any discount for large orders? A: Yes, we offer attractive discounts on large orders. Contact our customer service for exclusive agency negotiation and details.
Q6: Can you customize the packing /logo?
A: Absolutely! We offer OEM/ODM services to tailor your needs: Enjoy customized packing starting from a minimum order quantity (MOQ) of 500 units and have your logo elegantly engraved with an MOQ of 1,000 units. Plus, take advantage of no extra design fees for repeat orders, ensuring a seamless and cost-effective partnership.
Q7: How long for mass order production?
A: For those ready-to-ship stock items, expect a swift fulfillment within 7-10 days post-payment. If you're opting for a personalized touch, customized orders will be completed in 15-25 days. And for those urgent needs, we offer expedited rush orders at a 5% rate, delivering in as quick as 5-7 days, ensuring your schedule is met with efficiency and precision.
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