Q1: Do you provide samples? What does it cost? A: Yes, gratis samples are available for most items, with only shipping costs applicable. Expect a lead time of 3-7 days. Enjoy discounted rates on bulk orders following sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. Our MOQ is 50 units for bulk orders, with no MOQ for samples.
Q3: How do you ship orders? Delivery time? A: Shipping options include express (5-10 days), air (7-15 days), and sea (25-45 days) to meet your delivery needs.
Q4: Are the products tested before shipping? A: Absolutely, we conduct 100% pre-shipment inspections, encompassing material tests (rubber hardness, steel strength) and function tests (load/vibration). A comprehensive QC report is provided.
Q5: Any discount for large orders? A: Yes, we offer attractive discounts for large quantity orders. Please contact our customer service for detailed information. Negotiations for exclusive agency arrangements are available.
Q6: Can you customize the packing/logo? A: Absolutely! At Anhui Heshun Automobile Parts Co., Ltd., we offer OEM/ODM services tailored to your needs. You can enjoy customized packaging for a minimum of 500 units and logo engraving starting from 1,000 units. Best of all, there's no extra design fee for repeat orders, allowing for seamless and cost-effective customization.
Q7: How long for mass order production? A: We strive to deliver promptly! For stock items, expect a swift turnaround of 7-10 days post-payment. For customized orders, production is completed in 15-25 days. Need it urgently? We offer rush order services, delivering in just 5-7 days with a nominal 5% surcharge. Your timeline is our priority!