Q1: Do you provide samples? What does it cost? A: We offer complimentary samples on most items (shipping costs apply). Expect lead times of 3-7 days, with enticing bulk order discounts available post-sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. Minimum order quantity (MOQ) is 50 units for bulk orders; no MOQ for samples.
Q3: How do you ship orders? Delivery time? A: We offer express shipping (5-10 days), air (7-15 days), and sea (25-45 days) to suit your delivery needs.
Q4: Are the products tested before shipping? A: Absolutely, a 100% pre-shipment inspection is conducted, encompassing material tests (rubber hardness, steel strength) and function tests (load/vibration). A detailed QC report accompanies each shipment.
Q5: Any discount for large orders? A: Certainly! We provide attractive discounts for bulk purchases. Contact our customer service for detailed information and exclusive agency negotiation opportunities.
Q6: Can you customize the packing/logo? A: Absolutely! We offer OEM/ODM services that include tailored packaging options with a minimum order quantity (MOQ) of just 500 units. For those seeking a personal touch, logo engraving is available for orders starting at 1,000 units. And the best part? There are no additional design fees for repeat orders, ensuring a seamless and cost-effective experience.
Q7: How long does mass order production take? A: For stock items, you can expect swift processing within just 7 to 10 days after payment confirmation. If you're looking for something more personalized, our customized orders are ready within 15 to 25 days, ensuring meticulous attention to your specifications. Need it even faster? Take advantage of our rush order service, with a competitive rate of just 5%, delivering in an impressive 5 to 7 days.
Audited Supplier 
){kind=link}