Q1: Do you provide samples? What does it cost? A: Enjoy complimentary samples for most items, with only shipping costs to cover. Our efficient lead time is 3-7 days. Benefit from bulk order discounts post-sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. For bulk orders, the MOQ is 50 units, while samples have no MOQ requirement.
Q3: How do you ship orders? Delivery time? A: We offer express shipping (5-10 days), air freight (7-15 days), and sea freight (25-45 days) to best suit your delivery needs.
Q4: Are the products tested before shipping? A: Absolutely! We perform 100% pre-shipment inspections, including material tests (rubber hardness, steel strength) and functional tests (load and vibration). A detailed QC report is provided to ensure transparency and quality assurance.
Q5: Any discount for large orders? A: Yes! We offer attractive discounts for large quantity orders. Contact our customer service for detailed information. Exclusive agency terms are available for negotiation.
Q6: Can you customize the packing/logo? A: Absolutely! Our OEM/ODM services are at your disposal. We offer personalized packing for orders starting at a minimum of 500 units, and logo engraving becomes available for orders of 1,000 units or more. Excitingly, for any repeat orders, we waive the design fee, making it even easier for you to maintain your brand's unique identity.
Q7: How long for mass order production? A: We understand the importance of timely delivery. For stock items, expect them to be ready within 7-10 days after payment. For customized orders, our efficient production process ensures a timeline of 15-25 days. If you're in a hurry, our rush order service, available at a modest 5% rate, can expedite your order to a swift 5-7 days.
Audited Supplier 
){kind=link}