Q1: do you provide samples? What does it cost? A: gr a tis samples for most items (only for cover shipping). Lead time: 3-7 days. Bulk order discount available after sample approval.
Q2: what payment methods are accepted? A: T/T (30% deposit), Trade Assurance, PayPal, L/C. MOQ: 50 units for bulk; No MOQ for samples.
Q3: how do you ship orders? Delivery time? A: express (5-10 days), ar (7-15 days), tue (25-45 days).
Q4: are the products tested before shipping? A: 100% pre-shipment inspection: material tests (rubber hardness, steel strength), function tests (load/vibration). Relat o Rio free do QC provided.
Q5: any discount for large orders? A: yes! H a discounts for orders in large quantities, contact our customer service for details. Exclusive agency is negotiated.
Q6: can you customize the packing /logo? A: OEM/ODM available: customized packing (MOQ 500 units), logo engraving (MOQ 1k units). No extra design fee for repeat orders.
Q7: how long for mass order production? A: stock items: 7-10 days after payment. Customized: 15-25 days. Rush orders (5% rate) in 5-7 days.