Q1: Do you provide samples? What does it cost? A: Enjoy gratis samples on most items (shipping covered by you). Lead time: 3-7 days. Post-sample approval, bulk order discounts await.
Q2: What payment methods do you accept? A: We accept T/T (30% deposit), Trade Assurance, PayPal, L/C. MOQ: 50 units for bulk; samples have no MOQ.
Q3: How do you ship orders? Delivery time? A: We offer express shipping (5-10 days), air freight (7-15 days), and sea freight (25-45 days).
Q4: Are the products tested before shipping? A: Absolutely! 100% pre-shipment inspection includes material tests (rubber hardness, steel strength) and function tests (load/vibration). Comprehensive QC reports are free.
Q5: Any discount for large orders? A: Indeed! Enjoy generous discounts on bulk orders. Contact our customer service for exclusive agency negotiations and details.
Q6: Can you customize the packing/logo? A: Absolutely! Enjoy the flexibility of our OEM/ODM services: tailor your packaging with a minimum order of 500 units, or engrave your logo starting at just 1,000 units. Plus, for repeat orders, there's no extra design fee—making your experience seamless and cost-effective.
Q7: How long does mass order production take? A: For items in stock, expect swift dispatch in just 7-10 days after payment. For customized orders, our efficient process ensures delivery within 15-25 days. Need it sooner? Rush orders are available at a 5% rate and can be completed in an impressive 5-7 days.