Q1: Do you provide samples? What does it cost? A: We offer complimentary samples for most items, with only shipping costs to cover. Lead time is 3-7 days. Post sample approval, enjoy discounts on bulk orders.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. MOQ is 50 units for bulk orders, with no MOQ for samples.
Q3: How do you ship orders? Delivery time? A: Orders are shipped via express (5-10 days), air (7-15 days), or sea (25-45 days), ensuring flexibility and convenience.
Q4: Are the products tested before shipping? A: Absolutely! We conduct 100% pre-shipment inspections, including material tests (rubber hardness, steel strength) and functional tests (load/vibration). A comprehensive QC report is provided free of charge.
Q5: Any discount for large orders? A: Certainly! We offer attractive discounts for large orders. Contact our customer service for detailed information. Exclusive agency arrangements can also be negotiated.
Q6: Can you customize the packaging or logo for your orders?
A: Absolutely! We provide OEM/ODM services tailored to your needs. Enjoy customized packaging with a minimum order quantity of 500 units. For those looking to make a lasting impression with logo engraving, a minimum order of 1,000 units is required. Plus, for repeat orders, we're pleased to offer no extra design fee, ensuring a seamless experience every time.
Q7: How long does it take for mass order production?
A: For stock items, expect a quick turnaround time of 7-10 days after payment. When it comes to customized orders, we dedicate 15-25 days to bring your vision to life. In a hurry? Opt for our rush order service with a modest 5% rate, and have your products ready in just 5-7 days.
Audited Supplier 
){kind=link}