Q1: Do you provide samples? What does it cost? A: We offer free samples for most items, covering only the shipping costs. Lead time ranges from 3-7 days. Enjoy bulk order discounts post sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. MOQ: 50 units for bulk; No MOQ for samples.
Q3: How are orders shipped? What is the delivery time? A: We ship via express (5-10 days), air (7-15 days), and sea (25-45 days).
Q4: Are the products tested before shipping? A: Absolutely! We conduct 100% pre-shipment inspections, including material tests (rubber hardness, steel strength) and function tests (load/vibration). Comprehensive QC reports are provided.
Q5: Any discount for large orders? A: Yes! We offer attractive discounts for bulk orders. Contact our customer service team for more details. Exclusive agency arrangements are open for negotiation.
Q6: Can you customize the packing/logo? A: Absolutely! We offer flexible OEM/ODM services, including personalized packaging with a minimum order quantity of 500 units, and logo engraving starting at 1,000 units. Best of all, enjoy no additional design fees on repeat orders, ensuring cost-effectiveness in your branding efforts.
Q7: How long does it take for mass order production? A: Our efficient process ensures stock items are ready within 7-10 days after payment. For customized orders, anticipate a production time of 15-25 days. Need it sooner? Take advantage of our rush order service, guaranteeing delivery in just 5-7 days at a minimal rate of 5%.