Q1: Do you provide samples? What does it cost? A: We offer gratis samples for most items (shipping costs apply). Lead time: 3-7 days. Enjoy bulk order discounts upon sample approval.
Q2: What payment methods are accepted? A: We accept T/T (30% deposit), Trade Assurance, PayPal, and L/C. MOQ: 50 units for bulk orders, no MOQ for samples.
Q3: How do you ship orders? Delivery time? A: Shipping methods include express (5-10 days), air (7-15 days), and sea (25-45 days).
Q4: Are the products tested before shipping? A: Absolutely! 100% pre-shipment inspection is conducted, including material tests (rubber hardness, steel strength) and functional tests (load/vibration). Comprehensive QC reports are provided.
Q5: Any discount for large orders? A: Yes, we offer attractive discounts for large orders. Contact our customer service for detailed information. Exclusive agency terms can also be negotiated.
Q6: Can you customize the packing/logo? A: Absolutely! We offer OEM/ODM services that allow you to personalize your packaging with a minimum order quantity (MOQ) of 500 units. Elevate your brand with custom logo engraving, available with an MOQ of 1,000 units. Enjoy the benefit of no additional design fees for repeat orders, making your branding experience seamless and cost-effective.
Q7: How long for mass order production? A: For items we have in stock, expect a swift turnaround of 7-10 days post-payment. For customized orders, we ensure delivery within 15-25 days. Need it faster? Opt for our rush order service at a 5% surcharge, and receive your products in just 5-7 days. Efficiency and speed, tailored to your needs!